24-hour response guarantee
Talk to the MapLift team
Whether you are an operator evaluating Pro, a partner exploring Business tier onboarding, or a customer who needs PhonePe billing support—we reply within a business day and keep every conversation actionable.
Product guidance
Schedule a quick screen-share to map Free → Pro rollout.
PhonePe billing
Need manual renewal help? We’ll walk you through the secure flow.
Partnerships
BNI chapters, agencies, and Dream 100 partners get priority slots.
Quick Support
Response Times
Business hours: Mon-Fri 9 AM - 6 PM IST, Sat 10 AM - 4 PM IST
Urgent issues are monitored 24/7
Frequently Asked Questions
How fast do you respond?
We respond to general inquiries within 24 hours, Pro customers within 4 hours, and urgent issues within 1 hour during business hours.
Do you offer phone support?
Currently, we provide support via email for faster response times and better tracking. Pro and Business customers get priority support.
Can you help with setup?
Absolutely! We provide setup assistance and can walk you through getting the most out of MapLift for your specific business.
What if I need a refund?
We offer a 14-day money-back guarantee for new subscriptions. Contact our billing team for assistance with refund requests.